Success case
Optimization and scalability in receivable management
Client: One of the biggest players in the means of payment market
Sector: Financial technology/payment services
Introduction
In the dynamic and highly complex payments industry, regulatory agility and operational efficiency are critical success factors. This success story highlights how Better Now enabled one of the largest players in the payments market to successfully prepare for and adapt to the implementation of the Receivables Registry framework.This massive market processes approximately BRL 1.8 trillion annually, requiring robust and innovative solutions to ensure regulatory compliance, operational agility, and sustained competitiveness. Through a strategic approach focused on quality, performance, and business continuity, Better Now helped the client navigate this transformation with confidence while maintaining operational excellence.
The client faced a multifaceted set of challenges that directly impacted its ability to innovate and operate at scale:
• Critical Regulatory Adaptation: The implementation of new Central Bank regulations governing the receivables market required significant operational changes. The business impact was substantial, involving an estimated BRL 84 billion in Receivables Anticipation and Fast Receivables operations in 2021.
• Rapidly Evolving Market Dynamics: The constantly changing payments and receivables landscape required solutions capable of quickly adapting to future regulatory changes and emerging demands within a market that processes approximately BRL 1.8 trillion annually.
• Testing Environment Constraints: Limited availability of testing environments—sometimes unavailable for periods of up to one month prior to Go-Live—created bottlenecks, delayed project timelines, and increased risk throughout the software development lifecycle.
• High Provisioning Costs: The significant investment required to provision, operate, and maintain dedicated testing environments represented a major budgetary challenge for the Research and Development (R&D) organization.
In strategic collaboration with Better Now, the client implemented an innovative solution focused on Test Data Management (TDM) and Service Virtualization. This comprehensive approach was designed to create a highly efficient, self-sufficient testing environment capable of simulating the complexity and scale of the receivables market without relying on external systems.
- Development of Simulators and Virtualized Services: Leveraging TDM and Service Virtualization technologies, 58 file simulators and 38 virtualized services were developed. These assets were specifically designed to replicate the behavior of receivables registries such as CIP/Núclea and CERC.
Comprehensive Production Environment Simulation: The primary objective was to accurately reproduce the client's production experience with Núclea acting as the receivables registry. This included the replication of complex business rules, time-window constraints, operational workflows, and all relevant transactional data, ensuring the client was fully prepared to operate within a market that processes approximately BRL 1.8 trillion annually.
Optimized Simulator Behavior: The simulators were configured to execute predefined scenarios consistently and predictably, ensuring high levels of accuracy, repeatability, and reliability throughout the testing process.
- Direct Integration into the Client Environment: By integrating the simulators and virtualized services directly into the client's development environment, the solution eliminated dependency on external infrastructures and significantly reduced the need for coordinated end-to-end testing. This approach provided an unprecedented level of autonomy, accelerating development cycles and reducing operational risk.
The implementation of Better Now's solution delivered a transformative impact on both the client's operations and financial performance, further strengthening its position within the payments ecosystem:
Successful Readiness for a BRL 1.8 Trillion Market: The client was fully equipped to operate confidently and efficiently within the highly strategic Receivables Registry market, mitigating operational and regulatory risks while capitalizing on the opportunities associated with this massive financial ecosystem.
Significant Lead Time Reduction: The optimization of testing, validation, and certification processes resulted in a substantial acceleration in the delivery of new features, products, and regulatory adaptations, enabling faster time-to-market.
Increased Operational Independence: Reliance on external environments was dramatically reduced, empowering development teams with greater autonomy and enabling faster, more controlled testing cycles.
Continuous Availability of Testing Environments: The ability to provision complete regression testing environments on demand enhanced software quality, operational reliability, security, and overall test coverage.
- Substantial Financial Impact: The client achieved remarkable growth, reaching a receivables anticipation and Fast Receivables portfolio of BRL 128 billion in 2023. This result highlights the direct impact that increased agility, operational efficiency, and accelerated innovation had on the organization's financial performance and monetization capabilities.
Details and Conclusion
This success story highlights the power of strategic innovation and collaboration in overcoming regulatory and operational challenges within one of the most dynamic sectors of the economy.Through its Test Data Management (TDM) and Service Virtualization solutions, Better Now enabled one of the largest players in the payments industry not only to comply with the complex regulatory requirements established by the Central Bank for the Receivables Registry framework, but also to significantly optimize its software development and testing processes.By reducing costs, increasing operational autonomy, and accelerating time-to-market, the solution delivered measurable business value, driving substantial financial growth while strengthening the client’s ability to innovate and adapt to an evolving regulatory landscape.The gains achieved in agility, resilience, efficiency, and scalability have positioned the client to successfully address future challenges and capitalize on the vast opportunities available within the Brazilian payments market, ensuring long-term competitiveness and sustainable growth.
